Shipping

Complimentary Worldwide Express Shipping

Shipping starts in 1-2 business days* after ordering.

Free & fast DHL Express shipping with premium on demand delivery services, worldwide, and climate neutral (CO2 emissions are compensated).

EUROPE:
Next day** (Mon-Fri) delivery, when shipping has started.
WORLDWIDE:
2-4 day** (Mon-Fri) delivery, when shipping has started.
NETHERLANDS & BELGIUM:
Next day** PostNL (Tue-Sat) delivery, when shipping has started + PostNL Pick-up points.

*Business days: Monday to Friday, excluding bank holidays.

**All delivery times are a guide only and are provided by the courier. They also exclude bank holidays, weekends and rare (customs) delays. Remote and rural areas may take longer to reach. Please track your parcel for updates.
Note, local taxes and duties may apply for deliveries outside the European Union and are charged by your local customs on delivery. Unfortunately we cannot predict when they are charged or how much it will be.

Made to order, bespoke, custom and made to measure items are shipped when ready. Find information on the estimated production time with the product.

We ship to:  Australia, Austria, Belgium (PostNL), Bulgaria, Canada, Croatia, Cyprus, Denmark (excl. Faroe Islands), Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Japan, Latvia, Luxembourg, Kuala Lumpur (Malaysia), Malta, Monaco, Netherlands (PostNL), New Zealand, Norway, Poland, Portugal (Excl. Azores, Madeira), Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, United States. For countries/regions not included in our shipping list yet, do contact us and we will try to accommodate. Some regions may be excluded.
Unfortunately we cannot ship to the U.K.

Please be aware that due to customs restrictions items made of genuine exotic skin (croc/pyhton/lizard) or wood cannot be shipped outside the European Union. For Australia items made of feathers are also excluded.

Discreet

We ship in neutral shipping boxes, sender is Exorior Added Value B.V., not Xenses, we use neutral descriptions as 'novelty item' as much as possible for customs, and the invoice is not included in the parcel. Please be aware that international shipments might be subject to rare customs inspections, we have no control over this.

Climate neutral shipping

In looking for ways to go green, Xenses ships with Go Green services with DHL Express, which means that the CO2 emissions of the transport to you are certified compensated. Delivery in the Netherlands and Belgium with PostNL are CO2 neutral.