International orders (excluding Belgium) are shipped with DHL Express on demand delivery for just €9,95, complimentary for orders above €200,-. Which means:
- Next day (Mon-Fri) DHL Express delivery in Europe, order before 15.30 GMT+2 on business days Mon-Fri.*
- 2-4 day (Mon-Fri) DHL Express delivery worldwide, order before 15.30 GMT+2 business days Mon-Fri.*
Orders placed on Friday after 15.30 GMT+2 are shipped the next Monday.
*Delivery times are provided by the courier and cannot be guaranteed.
Note, rural and remote areas may take longer to reach and also uncontrollable events like bad weather, a pandemic, or rare customs inspections may cause delays.
DHL Express ON DEMAND DELIVERY offers the following free delivery options:
Deliver my Package on Another Day: Scheduled Delivery
Deliver my Package to Another Address: Alternate Delivery to work or family
Deliver my Package with Neighbor: Leave with Neighbor, Reception or Guard
Deliver my Package at a DHL Service Point: Hold for Collection
Request to hold my Package: Vacation hold and safekeeping up to 30 days
On demand delivery gives you full control and you never miss another delivery. Flexible, convenient and always at the right moment.
All orders placed on business days (Mon-Fri) before 15.30 GMT+2 and with payment received, will be processed that same day and shipped with Track and Trace code. Please note: not on holidays and pending payment and availability.
Belgium & Netherlands
For Belgium and The Netherlands orders, we deliver with PostNL, complimentary on all orders.
- Next day delivery, order on business days Mon-Fri before 16.00 GMT+2 for next business day (Tue-Sat) delivery* including PostNL Pick-up points.
*Delivery times are provided by PostNL and cannot be guaranteed.
All Xenses orders placed on business days (Mon-Fri) before 16.00 GMT+2 for Netherlands and Belgium and with payment received, will be processed that same day and shipped with Track and Trace code. Please note: not on holidays and pending payment and availability.
We deliver with DHL Express to:
- Belgium (PostNL)
- Denmark (excl. Faroe Islands)
- Dubai (AE, depending on type of goods)
- Hong Kong (SAR)
- Malaysia (Kuala Lumpur)
- Netherlands (PostNL)
- New Zealand
- Portugal (Excl. Azores, Madeira)
- South Africa
- United Kingdom
- United States
Your country/region is not stated? Contact us and we will try to accommodate if we can.
Note, not all of the assortment can be shipped to all countries above. Due to legislation / customs, items made of wood, real fur and real exotic skin (python/croc/lizzard) cannot be shipped outside the European Union. For Australia anything made of genuine feathers is excluded as well.
When shopping from outside the European Union, our prices are already shown without Dutch Tax 21%. You can manually select your own currency at the bottom of the website and make payment in that currency in most cases.
When shopping from inside the European Union prices are shown both including and excluding your local country Tax.
U.K. orders are placed without Dutch Tax, GB Vat 20% will be added in the check-out.
Import duties may be imposed by your own country. We have no control over these charges and cannot predict what they will be or how long any delay at customs will be.
Your privacy is important to us and we do not share any information about your order with anyone. However, international deliveries may be subject to opening and inspection by customs authorities. Shipments will be coded with standard international codes.
Climate Neutral Shipping
In looking for ways to become a more climate neutral business, Xenses ships with Go Green services with DHL Express, which means that the emissions of the transport to you are certified compensated.